{"id":1560,"date":"2019-03-29T04:30:50","date_gmt":"2019-03-29T09:30:50","guid":{"rendered":"https:\/\/top1.fm\/DailySalesTips\/?p=1560"},"modified":"2019-03-29T00:58:32","modified_gmt":"2019-03-29T05:58:32","slug":"sales-tip-69-stop-collaborate-listen-scott-ingram","status":"publish","type":"post","link":"https:\/\/top1.fm\/DailySalesTips\/sales-tip-69-stop-collaborate-listen-scott-ingram\/","title":{"rendered":"Sales Tip 69: Stop, Collaborate &#038; Listen &#8211; Scott Ingram"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2018\/10\/Web-sqScott_Ingram-0030-Edit-150x150.jpg\" alt=\"Scott Ingram\" width=\"150\" height=\"150\" class=\"alignright size-thumbnail wp-image-1141\" srcset=\"https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2018\/10\/Web-sqScott_Ingram-0030-Edit-150x150.jpg 150w, https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2018\/10\/Web-sqScott_Ingram-0030-Edit-300x300.jpg 300w, https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2018\/10\/Web-sqScott_Ingram-0030-Edit-100x100.jpg 100w, https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2018\/10\/Web-sqScott_Ingram-0030-Edit-250x250.jpg 250w, https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2018\/10\/Web-sqScott_Ingram-0030-Edit-200x200.jpg 200w, https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2018\/10\/Web-sqScott_Ingram-0030-Edit.jpg 720w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><br \/>\n&#8220;There\u2019s a pretty good chance that everything isn\u2019t going to go exactly the way you hoped today. You might have somebody tell you that they\u2019re not going to be able to get a deal done today. Now the key is not to panic.\u201d &#8211; Scott Ingram in today&#8217;s Tip 69<\/p>\n<p><strong>First, stop and take a breath. If you\u2019re not already on the phone with this individual, get voice to voice. You can\u2019t listen to an email. Find a way to get them on the phone and just listen to the issue. Don\u2019t try to solve it yet, listen, ask questions and make sure you really understand whatever is in the way.<\/strong><\/p>\n<p><a href=\"http:\/\/dailysales.tips\/69\/#disqus_thread\">Join the conversation below<\/a> and share your thoughts!<\/p>\n<p><a href=\"https:\/\/top1.fm\/DailySalesTips\/\">Daily Sales Podcast<\/a><br \/>\n<a href=\"https:\/\/top1.fm\/\">Sales Success Stories<\/a><br \/>\n<a href=\"https:\/\/top1.fm\/sales-success-stories-book\/\">Sales Success Stories Book<\/a><br \/>\n<a href=\"https:\/\/top1.fm\/2019-sales-success-summit\/\">Sales Success Summit<\/a><\/p>\n<h3>Transcript<\/h3>\n<p>Scott Ingram: You\u2019re listening to the Daily Sales Tips Podcast and I\u2019m your host, Scott Ingram. Today is the last business day of the week, of the month and of the quarter so I\u2019m going to keep things really quick because you\u2019ve probably got some work left to do. Here\u2019s the thing. There\u2019s a pretty good chance that everything isn\u2019t going to go exactly the way you hoped today. You might have somebody tell you that they\u2019re not going to be able to get a deal done today. Now the key is not to panic, and I never thought I\u2019d find myself saying this, but I\u2019m going to quote Vanilla Ice. You\u2019ve got to \u201cStop, Collaborate &amp; Listen.\u201d Actually, that sounds good, but it works even better if you stop, listen and collaborate. So first stop and take a breath. If you\u2019re not already on the phone with this individual, get voice to voice. You can\u2019t listen to an email. Find a way to get them on the phone and just listen to the issue. Don\u2019t try to solve it yet. Listen, ask questions and make sure you really understand whatever is in the way. From there your job is to collaborate. Work with them and whoever else you need to. That might be your manager, it might be legal, could be finance. Work with them in a collaborative way to find a solution. Again, don\u2019t panic here. You\u2019ve got to stay relaxed and open-minded. That\u2019s what\u2019s going to allow you to be creative and find a way through.<\/p>\n<p>You\u2019ve got this!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;There\u2019s a pretty good chance that everything isn\u2019t going to go exactly the way you hoped today. You might have somebody tell you that they\u2019re not going to be able to get a deal done today. Now the key is not to panic.\u201d &#8211; Scott Ingram in today&#8217;s Tip 69 First, stop and take a&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1141,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"content-sidebar","footnotes":"","tve_updated_post":"","tve_custom_css":"","tve_user_custom_css":"","tve_globals":{},"tcb2_ready":0,"tcb_editor_enabled":0,"tve_landing_page":"","_tve_header":"","_tve_footer":""},"categories":[40],"tags":[],"class_list":["post-1560","post","type-post","status-publish","format-standard","has-post-thumbnail","category-daily-sales-tips","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sales Tip 69: Stop, Collaborate &amp; Listen - Scott Ingram - Daily Sales Tips<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/top1.fm\/DailySalesTips\/sales-tip-69-stop-collaborate-listen-scott-ingram\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales Tip 69: Stop, Collaborate &amp; Listen - Scott Ingram - Daily Sales Tips\" \/>\n<meta property=\"og:description\" content=\"&#8220;There\u2019s a pretty good chance that everything isn\u2019t going to go exactly the way you hoped today. 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