{"id":1826,"date":"2019-05-19T04:30:07","date_gmt":"2019-05-19T09:30:07","guid":{"rendered":"https:\/\/top1.fm\/DailySalesTips\/?p=1826"},"modified":"2019-06-05T01:48:57","modified_gmt":"2019-06-05T06:48:57","slug":"sales-tip-120-pick-up-the-phone-liz-tolin","status":"publish","type":"post","link":"https:\/\/top1.fm\/DailySalesTips\/sales-tip-120-pick-up-the-phone-liz-tolin\/","title":{"rendered":"Sales Tip 120: Pick Up the Phone &#8211; Liz Tolin"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2019\/05\/Liz-Tolin-Headshot-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" class=\"alignright size-thumbnail wp-image-1805\" srcset=\"https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2019\/05\/Liz-Tolin-Headshot-150x150.jpg 150w, https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2019\/05\/Liz-Tolin-Headshot-100x100.jpg 100w, https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2019\/05\/Liz-Tolin-Headshot-250x250.jpg 250w, https:\/\/top1.fm\/DailySalesTips\/wp-content\/uploads\/sites\/4\/2019\/05\/Liz-Tolin-Headshot-200x200.jpg 200w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/p>\n<p>&#8220;Let&#8217;s get to that NO. So that we can work from there about why is it a no and what can we do to turn that into a YES&#8221; &#8211; Liz Tolin in today&#8217;s Tip 120<\/p>\n<p><strong>Are you afraid of getting a NO?<\/strong><\/p>\n<p><a href=\"https:\/\/top1.fm\" target=\"_blank\" rel=\"noopener noreferrer\">Join the conversation below<\/a> and share your thoughts!<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/elizabeth-tolin-35467718\/\" target=\"_blank\" rel=\"noopener noreferrer\">Liz Tolin on LinkedIn<\/a><br \/>\n<a href=\"https:\/\/top1.fm\/episode-68-liz-tolin-of-chargify-servant-leadership-in-sales\/\" target=\"_blank\" rel=\"noopener noreferrer\">Liz Tolin on Sales Success Stories Interview<\/a><br \/>\n<a href=\"https:\/\/www.chargify.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Chargify<\/a><\/p>\n<h3>Transcript<\/h3>\n<p>Scott Ingram: You\u2019re listening to the Daily Sales Tips podcast and I\u2019m your host, Scott Ingram. Today I\u2019ve got another killer clip from my last interview on <a href=\"http:\/\/top1.fm\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sales Success Stories<\/a> with Liz Tolin from Chargify. Here she is:<\/p>\n<p>Liz Tolin: I&#8217;m not afraid to pick up the phone and ask questions. So going back to the NATO experience, there&#8217;s a lot that you have to do and there&#8217;s only so many people to do it and that experience was a great one because we got to step outside our lane if you will, you know, kind of color outside the lines and that you&#8217;re required you to have that forward-thinking, bigger sight picture type mentality that required you to actually be like &#8220;pick up the phone and get stuff done&#8221;. Just talk to people because I think that you find when you pick up the phone and just have a conversation with someone that there&#8217;s so much more that you can get done and so much more that you can establish in that relationship with whomever that is just by having a conversation and being willing and not being afraid of getting a NO, right? Because it gives you somewhere to start from. &#8220;No&#8221; typically has a reason why is it a no? Well, now you have a reason and a level playing field so that you can build from that. So that&#8217;s kind of one of the big things that I like to do, is let&#8217;s get to that No. So that we can work from there about why is it a no and what can we do to turn that into a YES.<\/p>\n<p>Scott Ingram: This is such an important mindset. No is often the real beginning of the sales process and not necessarily the end. To hear more from Liz check out our <a href=\"https:\/\/top1.fm\/episode-68-liz-tolin-of-chargify-servant-leadership-in-sales\/\" target=\"_blank\" rel=\"noopener noreferrer\">full interview<\/a> together in <a href=\"https:\/\/top1.fm\/episode-68-liz-tolin-of-chargify-servant-leadership-in-sales\/\" target=\"_blank\" rel=\"noopener noreferrer\">episode 68<\/a> of the <a href=\"https:\/\/top1.fm\" target=\"_blank\" rel=\"noopener noreferrer\">Join the conversation below<\/a>, and as always you\u2019ll find links to everything and a complete transcript at <a href=\"http:\/\/dailysales.tips\/120\/#disqus_thread\">DailySales.Tips\/120<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Let&#8217;s get to that NO. So that we can work from there about why is it a no and what can we do to turn that into a YES&#8221; &#8211; Liz Tolin in today&#8217;s Tip 120 Are you afraid of getting a NO? Join the conversation below and share your thoughts! Liz Tolin on LinkedIn&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1805,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"content-sidebar","footnotes":"","tve_updated_post":"","tve_custom_css":"","tve_user_custom_css":"","tve_globals":{},"tcb2_ready":0,"tcb_editor_enabled":0,"tve_landing_page":"","_tve_header":"","_tve_footer":""},"categories":[40],"tags":[],"class_list":["post-1826","post","type-post","status-publish","format-standard","has-post-thumbnail","category-daily-sales-tips","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sales Tip 120: Pick Up the Phone - Liz Tolin - Daily Sales Tips<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/top1.fm\/DailySalesTips\/sales-tip-120-pick-up-the-phone-liz-tolin\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales Tip 120: Pick Up the Phone - Liz Tolin - Daily Sales Tips\" \/>\n<meta property=\"og:description\" content=\"&#8220;Let&#8217;s get to that NO. 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