“Slow down, treat your work with care and attention, and don’t forget to attach the file.” – Chris McNeill in today’s Tip 1547
Do you always remember to attach the file?
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Scott Ingram: You’re listening to the Daily Sales Tips podcast and I’m your host, Scott Ingram. Today’s tip comes from Chris McNeill. Chris is a long-time contributor to the Sales Success Community, has a decade of experience selling and leading teams, and is an intentional individual contributor who loves working with technical solutions and complex buyers. Here he is:
Chris McNeill: Hello again, Sales Success Community. I’m happy to be back with another Daily Sales Tip. This one, like all of my tips, comes from my personal experience. It was sparked by me forgetting to attach the audio file when I submitted my last tip. It’s also indicative of one of my most common problems, not proofreading before I hit send. My default state is always to be in a rush. I want to overbook my time, keep notes short as possible, and get things off my to-do list almost as soon as they’re added. This can lead me to be rushed, careless, and of course, make mistakes. None of this does any favors for me, my coworkers, or my customers.
Today’s tip isn’t just about remembering to attach the file. It’s about the importance of attention to detail. It’s about treating your customers, their work, and your work with care because it’s important to you. Your customers and coworkers will recognize and appreciate that care, and it will make your life easier.
Here’s one quick example that we can probably all relate to. Meetings. Have you ever been invited to a meeting that you weren’t sure was important to you? Maybe that meeting lacked a clear purpose or had a poorly written agenda, and putting agenda TBD does not count as having an agenda. Or maybe that meeting didn’t make it clear why you needed to attend. I’m sure you’ve never sent out a meeting request to someone like that, but just in case, adopt a mentality that values other people’s attention and time.
Next time you book a meeting, make sure you leave enough time before and after that meeting for pre and post-meeting activities. Ensure that you’ve got a great agenda and that every resource involved knows why they’re joining, what they’re expected to do, and what they can expect to receive in that meeting. Don’t assume that you or your meetings are important to anyone or that they’ll even remember why they agreed to it two weeks ago.
Carry this mentality out into everything you do because how you do one thing is how you do everything. That’s today’s tip. Slow down, treat your work with care and attention, and don’t forget to attach the file.
Scott Ingram: For more attached files from Chris, just click over to DailySales.Tips/1547. Ok, that’s not really a thing, it was just fun to say, but you should click over there anyway and at least join the listener list. Once you’ve done that, be sure to come back tomorrow for another great sales tip. Thanks for listening!