“Once you start to learn about other people’s trades and also build curiosity, the relationship builds.” – Melinda Van Fleet in today’s Tip 918
How are you treating your sales relationships?
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Scott Ingram: You’re listening to the Daily Sales Tips podcast and I’m your host, Scott Ingram. Today’s tip comes from Melinda Van Fleet. Melinda is an International Bestselling Author, Confidence & Peak Performance Coach, Speaker, and Podcast Host who works with businesswomen who desire to develop the confidence to level up their business/career or life and get results. Here she is:
Melinda Van Fleet: Have you ever seen someone’s post on LinkedIn that made you scratch your head? I bet you have and I bet we all have. I was on LinkedIn and saw a post from a sales coach that was hundred percent action and no relationship. Meaning she had a negative point of view around small talk with clients. I did a double-take. I did a double-take even as a fellow action taker. Yes, there are times when a specific client may talk for more time than your attention span can handle about something going on in their life, but it happens.
What does she do? Does she cut them off, not work with them anymore? And how does she advise her sales clients to handle that? And then I realize how big is her account base, because she just limited it. It makes you think, right? Realizing how other people are adapting is one of the strongest skill sets to acquire, build or evolve, we all have that power, but not everyone realizes it and maximizes it. I do believe the right people find you and connect with you based on your energy.
However, I also think there’s a balance between understanding yourself and understanding the other person. “See yourself as others” is one of my favorite quotes that I embody regularly and have mentioned in both of my books. I know I’m an action taker, and from there I can go further and layer in other personality traits that create my behavior and overall energy. I’m aware of where I am, my strengths, my weaknesses, and what I need to evolve. Taking the awareness further, I’m fully aware that no one else is exactly like me.
Once you start to learn about other people’s trades and also build curiosity, the relationship builds. You will authentically become connected and have rapport. A great tool I use is called Vag, there’s a section on my website, melindavanfleet.com, that has the free assessment that you can use. It’s an incredible place to start and once you start this mindset and behavioral shift, your relationships will grow. I love to talk about communication and I genuinely love to build relationships. It’s an innate passion of mine and I take it seriously. And if my coaching client, Nadya, wishes to update me on her sick cat for a few minutes, I’m OK with that. Are you?
Let’s take it from the very successful Mary Kay Ash. Pretend everyone has a sign around their neck that says, make me feel important. Not only will you succeed in sales, but you will succeed in life. Thanks for listening,
Once you’ve done that. Be sure to come back tomorrow for another great sales tip. Thanks for listening!