“Don’t just create a task for yourself that says follow up. Instead, create a task that’s named with the words that will come out of your mouth when the other person picks up the phone” – Nick Cegelski in today’s Tip 939
How do you keep track of your follow-up with your prospective customers?
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Scott Ingram: You’re listening to the Daily Sales Tips podcast and I’m your host, Scott Ingram. Today’s tip comes from Nick Cegelski. Nick is a quota-carrying sales professional and the host of the 30 Minutes to President’s Club podcast. Here he is:
Nick Cegelski: Most salespeople do a pretty lousy job of keeping track of their follow-up with prospective customers. If you have a conversation with a customer who says something like, “Hey, I want to talk with you, can you call me in three weeks? We’re in the middle of moving offices right now, but I want to talk with you about your analytics dashboards.” Then don’t just create a task for yourself that says follow up. Instead, create a task that’s named with the words that will come out of your mouth when the other person picks up the phone. It might sound something like “Scott, this is Nick with 30 minutes to Presidents Club. You asked me to call you when office move was done because I think he wanted to talk about some analytics dashboards.” It makes it a lot easier when you’re trying to churn through a task list of 40 follow-ups.
Once you’ve done that, be sure to come back tomorrow for another great sales tip. Thanks for listening!