“Let’s get to that NO. So that we can work from there about why is it a no and what can we do to turn that into a YES” – Liz Tolin in today’s Tip 120
Are you afraid of getting a NO?
Join the conversation below and share your thoughts!
Scott Ingram: You’re listening to the Daily Sales Tips podcast and I’m your host, Scott Ingram. Today I’ve got another killer clip from my last interview on Sales Success Stories with Liz Tolin from Chargify. Here she is:
Liz Tolin: I’m not afraid to pick up the phone and ask questions. So going back to the NATO experience, there’s a lot that you have to do and there’s only so many people to do it and that experience was a great one because we got to step outside our lane if you will, you know, kind of color outside the lines and that you’re required you to have that forward-thinking, bigger sight picture type mentality that required you to actually be like “pick up the phone and get stuff done”. Just talk to people because I think that you find when you pick up the phone and just have a conversation with someone that there’s so much more that you can get done and so much more that you can establish in that relationship with whomever that is just by having a conversation and being willing and not being afraid of getting a NO, right? Because it gives you somewhere to start from. “No” typically has a reason why is it a no? Well, now you have a reason and a level playing field so that you can build from that. So that’s kind of one of the big things that I like to do, is let’s get to that No. So that we can work from there about why is it a no and what can we do to turn that into a YES.
Scott Ingram: This is such an important mindset. No is often the real beginning of the sales process and not necessarily the end. To hear more from Liz check out our full interview together in episode 68 of the Join the conversation below, and as always you’ll find links to everything and a complete transcript at DailySales.Tips/120