Clip from Episode 15 featuring Josh Mueller of Cutco Cutlery and Vast Action, Inc.:

Focusing on the one thing. I don’t know if you’re familiar with it or not, but this is super powerful Scott. I remember getting introduced to it. Local guys here in Austin, Gary Keller and Jay Papasan. The book The One Thing. It really got me thinking what is the one thing that will make the biggest difference today and make everything else easier or unnecessary? So I’m just always focusing in on what’s the one most important thing I need to be working on today to move closer to what I’m trying to achieve this week, this month, this year.

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Clip from Episode 15 featuring Josh Mueller of Cutco Cutlery and Vast Action, Inc.:

I also remember John Ruhlin told me about this book called “High Trust Selling” by Todd Duncan. Great, great book and it really helps you think about the importance of owning responsibility for your business. How you want to run your business from a sales perspective. How to think about customers. He was the first person to introduce me to the philosophy of sometimes the customer isn’t always right, and it’s OK to fire clients. The importance of knowing what your standards are, and what your boundaries are, and then honoring those standards and boundaries. Even when a customer is trying to push through them or disregard them, or make you feel like you should sacrifice your values your boundaries your standards just because they’re a customer.

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Clip from Episode 15 featuring Josh Mueller of Cutco Cutlery and Vast Action, Inc.:

Because I believe when you win the morning you win the day… Anytime you talk about about morning routines, I always think about I think you already mentioned Hal Elrod. He’s got a great book: The Miracle Morning. Sounds like, there are definitely elements of that I hear in your routine… Absolutely, I’ve known Hal for years and I love Hal. If you don’t know about the Miracle Morning you should check it out. It’s just MiracleMorningBook.com. He’s impacting millions of lives around the world right now. What I love about Hal’s philosophy is that he teaches the miracle morning which a very specific process. He teaches, use this practice this, see what kind of an impact it makes on you. Then decide for yourself what your morning routine needs to be, and I really love that he owns that. It’s not about doing it his way and that’s the only right way. He’s just saying that this is what it is for me, and this is what’s making a difference for a lot of people when they first get introduced to it. But once you’re using it and it’s working for you if there’s something you don’t connect with or resonate with you don’t have to do it. Make your morning routine the way you want it to be. For him it’s like 4:30 in the morning every morning and it’s like an hour and a half long process, or whatever. Maybe it’s changed. He’s like hey if you don’t want to get up at 4:30 in the morning that’s fine. Don’t worry about it. Get up at 8. Get up whenever it’s best for you to get up, but just make sure you start your day off right with a morning routine that takes care of you first.

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Clip from Episode 15 featuring Josh Mueller of Cutco Cutlery and Vast Action, Inc.:

I learned from a mentor, Brendon Burchard, that the best way to strategize is to use what he calls the daily productivity sheet. It’s like a worksheet. I think you can download it on the website. You download this worksheet. You fill it out. I don’t necessarily fill out the worksheet everyday anymore, but it’s how I think about my day. It’s how I plan my day. It’s what are the three biggest projects I’m working on right now? What are the things that are must do to get done on those projects right now? You list those things out. Who are the people that I need to get in touch with today, that I need to reach out to to help me move these projects forward? Who are the people that I’m waiting to hear back from that I probably need to follow-up with again? Then, what are my priorities for the day? What are the things in those projects, outside those projects, around those projects… those things that gotta get done no matter what. All those things  go on a list. He calls it the daily productivity planner, that’s what it is. It’s just about going through and doing those things. Working that stuff out. That’s where that fifteen minutes of strategy everyday comes in. Figuring all that stuff out and then just following through on executing that stuff, and if there’s time at the end of the day. Then cool. I’ll do other things I need to do: check my email or work on other projects of whatever. That’s a huge thing. Time blocking is huge…

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Clip from Episode 15 featuring Josh Mueller of Cutco Cutlery and Vast Action, Inc.:

A lot of people that get into sales, they’re getting into it reluctantly because they believe that sales people are sleazy or that it requires a skillset that has a lot of negative connotations attached to it. I don’t believe that at all. In fact I believe that we are all sales people… You gave an amazing example of your wife being one hell of a sales person… Oh she’s awesome! She sold me on staying with her for the rest of my life, so that was a big one. She is one of the best sales people I know. She gets me to take out the trash in the pouring rain sometimes. Parents, you’ve got to sell your kids on doing their homework. Somebody has to sell toilet paper to the store that you buy it from. Everything needs to be sold. So I believe that sales people are really the backbone of the world. Without us, nothing happens. It doesn’t have to be sleazy, it doesn’t have to be pushy or pitchy. It doesn’t have to be what people think of sales and what it was thirty, forty, fifty years ago

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Clip from Episode 15 featuring Josh Mueller of Cutco Cutlery and Vast Action, Inc.:

I know that through this someone’s going to be impacted as long as that’s happening that’s all that matters. There were people who were where I wanted to be a long time ago that shared openly and with no expectation of anything in return, and I am where I am today as a result of stacks and stacks of those types of people. Why would I want to receive from others and not exchange that energy and give back too? It just doesn’t make sense.

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Clip from Episode 15 featuring Josh Mueller of Cutco Cutlery and Vast Action, Inc.:

Another big thing for me that I learned just because I get to represent a best in class product, world class product with world class service with Cutco is: If it’s not best in class don’t sell it! Plain and simple. It’s really hard to sell cheap chatchke stuff, and there’s a lot of really great high quality things out there that need to be sold. We’re doing the world a disservice by selling a whole bunch of cheap disposable stuff. We should be selling the world best in class all the time. If you want to be ta best in class sales person it starts with a best in class product and best in class service. If it’s your own business, if you’re an entrepreneur, and you feel like your product or service is not best in class yet. Well then you’ve got to get back to work, and figure out what are the steps that need to be taken to make it best in class. Awesome. We’re working on making this a world class podcast, so thanks for being here!

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Clip from Episode 15 featuring Josh Mueller of Cutco Cutlery and Vast Action, Inc.:

It starts with taking ownership over your results… good and bad. I’ve found for me that there were times where I wanted to give myself all the credit for the success, but then blame everybody else for all the struggle. It wasn’t until I really decided that, you know what, if I’m going to give myself the credit for the success then I also have to give myself credit for the struggles. I have to take responsibility for both. Then what’s great is if you get real about your struggles, and you take responsibility for that. It becomes really motivating to actually want to change it.

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Clip from Bonus Episode 1 featuring Steve Woods of Nudge.ai:

The success of LinkedIn has almost been its downfall in the sense that everyone’s got thousands of connections, and so many of them you met at a conference eight years ago and you wouldn’t recognize each other at all. Understanding where there’s a real relationship is huge for that.

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