Clip from Episode 25: Trong Nguyen – Enterprise Sales Success at Microsoft & “Winning the Cloud”:
Selling in a complex environment is a team sport. Right. You can’t do it alone. I know in sales there’s a lot of lone wolves out there. There’s a lot of heroes out there where hey I’m going to go do this I’m going to go hunt the whale on my own and you know one or two times out of ten they may be able to do it. But our solutions today in our environment’s so complex that you can’t do it by yourself. You can’t be the expert in everything. And it’s really a team sport and it’s about kind of getting the best out of your teams in every which way that you can. The second we touched on earlier which is communications. You just have to really really there is no such thing as over communicating whether it’s internally with your teams or externally with your customers and clients when you’re leading a big big project. So many things can kind of derail it and get it off the hinges. So really really communicate communicate communicate. And the last thing is always keep a long term perspective. Right. You know some of these big game changing deals take a year or two to go do. Right. It’s not going to be quick. It’s not going to be three four months and you’re in and out and keep the long term perspective with the customers because you build the customer relationships today and they’re happy. They’ll be around with you for the next 20 years. And I’ve seen it happen to me multiple times where customers I’ve dealt with had a great experience great relationship with them. I’m dealing with them. Ten years after.
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