Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:
Well you just have to remember that it’s nothing personal. They’re not saying no to you because they hate you especially on the phone. You know you maybe you just caught them at a bad time. And you know they’re too busy or let’s say you’re getting a no because it’s an instant reflex for people. It’s kind of like you know when you go into a store and a sales person comes up to you and ask s if you need help if you’re looking for anything specific most people’s instant reaction even to this person is no. No, I’m just looking. So they could just be that is that that’s just their instant reflex. So you just have to gauge OK, is this an instant reflex. Why am I getting this No? I think once you can figure that out it helps you get past them a little bit easier. Not always because you know a no is still a no, but that doesn’t mean no forever. That could just be no for right now.
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