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Sales Success Stories

Hear the Secrets of World Class Sales Professionals

Clip: Pharmaceutical Sales Approach – Build Rapport and Listen

June 6, 2017 By Scott Ingram

Clip from Episode 19 featuring Top Pharmaceutical Sales Rep – Christina Izokovic of Avion Pharmaceuticals:

My style is, I really go in there, my first thing is to just build rapport. Let me back up, before I do that I sit in my car and look at the data that we talked about earlier and what I’m looking at for the different providers. But then when I go in there I just start with that rapport and asking them how their day’s going before I even dive into our products. Then I kind of go into our products and the features and benefits that are beneficial for those doctors. Making sure I don’t forget to probe and ask a lot of why questions. I actually went through a phase two training recently and they said that the successful sales rep actually  talks less than fifty percent of the time. Because really what you want to do is ask these questions and have the doctors more engaged in asking you questions about your products. That’s when you know they’re really interested and engaged in what you’re doing. That’s a lot of it is asking questions. Being able to answer any questions they have and getting right down to why our product is the best and can you write it for us, and having that close there. And then leaving with notes to take and where I’m going to start the next time I come in.

If you’d like to share this clip (please do!) you’ll have the most sharing options available on the YouTube clip itself.

More clips from Episode 19 featuring Top Pharmaceutical Sales Rep – Christina Izokovic of Avion Pharmaceuticals:

“How can I make myself better than the last time”
Treat everyone with respect & the Total Office Sales Call
The mindset and what it takes to be #1
Pharmaceutical sales challenge: closed offices
Thank you cards in the digital age
Day in the life of a top pharmaceutical sales rep
Being the best. This is the mindset of a winner
Build rapport and listen. Ask lots of why questions
Make sure you believe in what you’re selling
Don’t give up and keep going
#WomenInSales deep dive teaser
Clip: Being the best - Mindset o...
Clip: Moving into Pharmaceutical...

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