Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:

This is going to be a very salesy answer. I like to be the best. I like going into sales meetings every month having the most amount of sales so that my name is on the top of the board every month. So you’re a little bit competitive. I’m very competitive. Absolutely. That’s why we don’t have a fussball table or ping pong or whatever in our business because that would get out of hand. And you know that just really drives me. I like to be the best.

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Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:

You know my advice to them would be one to look at who the top producers in your company are and see what they’re doing that makes them successful. And just see what kind of tips that these people can give you. I think in our industry because everybody’s so competitive sometimes we get scared to ask somebody, you know what are you doing that makes you successful thinking you know oh they’re not going to tell me because why would you give me your secret. I think you’ll be surprised that even though we are so so competitive by nature as a group of people we really do want you to also be successful. I mean there’s enough business out there. You don’t have to be clawing at each other to get it. And I would always I mean if somebody asked me somebody in our industry or in our company asked me for advice or whatever I would I would be happy to have them you know shadow me for a day or ask me whatever questions that they have I would be more than open to that. And I would think you know a lot of people a lot of other top producers that you know are in your company will also be open to something like that. I would think the other side of that too is the people who you surround yourself with. Even though I do a lot of networking you know a lot of my, not that you can see me, but my air quote friends from networking groups are other sales people in different industries who to me also have this hustler mentality you know they’re out there hitting the pavement. See how they can be successful and those people can help you just not only by watching you know how they go about their sales career and in what they’re passionate about. I just think you just need to surround yourself with people who are doing it well. You know you look up to you and make sure they’re in your inner circle.

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Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:

I would say the top three things for me anyway would be one to have good sales mentors. I think that really helped contribute to getting you on the right path and having people that are doing or achieving things that you want to achieve just to kind of mirror yourself against that. One of the other things I would say is that I have what I would call a hustler mentality. So that to me is you’re always out there connecting and meeting people and just you know you gotta hit the ground running I think in this industry. The third thing is is that I’m passionate about what we do here. I think that’s really important because if you don’t believe in what you’re selling you’re just not going to do well because your heart’s not in it. Really that’s probably the most important one I would say.

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Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:

Persistence really is key. You know I got one of my top deals because I called the owner four times in an hour because it was it was just an account that I knew had potential I didn’t know the kind of potential that that account had until I got in there, but I called the owner and I talked to the owner four times in an hour before she agreed to meet. Because I just think it’s one of those things that especially if you’re going after owners they’re not easy people to get a hold of. So in that case I knew she was in the office. I just wasn’t going to give up on that one.

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Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:

She was really good at finding the individual strengths and she managed each person in accordance to that. So she didn’t try to manage her whole group of sales people the same which I thought is probably why we were so successful as a team because not everybody’s the same and everybody has their different styles especially in sales and that would be my biggest thing for managers is to find out what your your team’s strengths are and help that individual really pull those strengths out and focus on what makes them unique and what drives them.

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Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:

I sat down with both groups individually. All the top people that run the group to say you know how can I be more involved. How can you know how can DPOE be on your weekly newsletter, or what do I have to do to get my name in front of everybody and they’re willing to help you do that. I think if you join a group and they’re not willing to how we get your name out there move on and find a group that will because they’re out there. And I think that’s important to surround yourself with these groups that also want you to be successful. And most importantly want to connect their members to other members. You’re joining a group where the members don’t care if you’re a member or not. To me that wouldn’t be a beneficial group. I’m looking for people who are part of these groups because they want to connect with other like minded people in Chicago who want to be part of these groups and want to get out there and do business with people who do business with you and want to make sure that if I give you a referral or whatever that I’m also going to get referral return that there’s no one way streets here. It’s everybody just wanting everybody to be successful.

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Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:

First of all if you’re just starting out you have to go to every single networking event that you can find. And I say that because you need to find out what the group is about. Who the group draws if it’s going to be beneficial for you and if it’s not, leave it, like if the people that are there aren’t going to help you get ahead in your career if they’re not the type of people you’re looking to connect with. Don’t go back and focus your efforts on finding those groups that will. It’s not going to happen overnight. But you just have to put in the work . You have to hustle. You have to hustle and you have to be out there finding these groups that work for you and to make sure that they’re going to give you the kind of support that you need in order to put your name behind these groups in the first place. I think that’s huge if you can find those groups that work for you. Stick with them. But you know you’ve got to make sure that you put in the time and you put in the effort and the research to make sure that the ones that you’re picking are the ones that you need to be a part of.

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Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:

I’m not sure exactly how much of it comes from networking. I would say that’s probably my second highest way that business comes in is through networking. Phone calls first then networking. Just want to make sure that people know phone calls are still important.

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Clip from Episode 43: Office Equipment Solution Sales Specialist – Nicole Miceli:

Well you just have to remember that it’s nothing personal. They’re not saying no to you because they hate you especially on the phone. You know you maybe you just caught them at a bad time. And you know they’re too busy or let’s say you’re getting a no because it’s an instant reflex for people. It’s kind of like you know when you go into a store and a sales person comes up to you and ask s if you need help if you’re looking for anything specific most people’s instant reaction even to this person is no. No, I’m just looking. So they could just be that is that that’s just their instant reflex. So you just have to gauge OK, is this an instant reflex. Why am I getting this No? I think once you can figure that out it helps you get past them a little bit easier. Not always because you know a no is still a no, but that doesn’t mean no forever. That could just be no for right now.

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