Clip: The worst thing you could do is try to make a sale and lie to somebody

Clip from Episode 26: How Car Salesman John Hinkson Sold 1600 Cars in his First 3 Years:

What is it that the typical car seller does that you think is just nuts? Promise something that you know they’re not going to honor. You know lie to a customer, just say anything to get a sale. You know I’ve had that happen to me in the past when I was on the other side. I think those things are just fabricating stuff you know just saying things that are that are not true. You know I mean just be honest. You know if you don’t know the answer just say hey I don’t know but I’ll find out. I think those are the probably the worst things you could do is just try to make a sale and lie to somebody. I mean you know people aren’t stupid and I feel like it’ll come back on you. I’ve tried to talk people out of buying vehicles before I just heard something in it. You know this one don’t sound good. Maybe we ought to look at something else. You know I think sometimes I cringe when I hear sometimes in sales people you know trying too hard trying to get that sale and maybe overstating over promising what they they can actually honor.

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