Clip from Episode 26: How Car Salesman John Hinkson Sold 1600 Cars in his First 3 Years:
What advice you have for folks who are already established at some level and they’re doing OK but they’re not the best. What do you tell them. I just tell them to you know cherish the customers that they have. I said those are your power base. You know any any of those those are the ones you got to maintain them don’t. There’s nothing worse than you sold a customer a vehicle a year ago and then they walk in and go straight to another salesman. So you didn’t do your job and that’s sort of you know it’s happened to me before. But it’s a bad feeling. You know they didn’t think enough of you. You didn’t make enough impression on them for them to come back to you. And it happens it happens all the time. But I think the follow up is what I try to stress on most of them if they do have a problem don’t avoid them. Don’t avoid it. Take it. Just hit it head on. Take care of it do all that you can do to remedy the situation. Just don’t put it off. That’s the those are the keys in just that service. It always comes back to the service. I mean it’s you have to take care of these customers you’ve got to keep following up.
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More clips from Episode 26: How Car Salesman John Hinkson Sold 1600 Cars in his First 3 Years:
36 Cars Sold in Month 1, 501 Cars in Year 1
Goal: Sell 5 Cars Everyday
Daily Sales Training with Grant Cardone University
Working Hard “I’m a man of routine”
What are you going to do with today?
Closing Sales by Solving your Customer’s Problem
Car Sales Philosophy of Service and Creating a Fan
This Car Salesman is “Not About the Money”
The worst thing you could do is try to make a sale and lie to somebody
You Have to Believe in What You’re Selling
To Improve Car Sales Success – Cherish your Customers
Referrals are Key to Success
Take Responsibility for Your Sales Results
Build a Culture of Service to Drive Car Sales Success
Get a Routine, Write down Your Goals, Make Your Calls